Privacy Policy

Introduction

Noatum Ports (“we”, “our” or “us”) is committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information across our global operations.

This Policy is designed to comply with applicable data protection laws, including but not limited to:

• The EU General Data Protection Regulation (GDPR),
• The UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), and
• Other relevant international data protection frameworks.

Information We Collect

We may collect and process the following categories of personal data:

• Identity Data: Name, surname, date of birth, nationality, and gender.
• Contact Data: Email address, phone number, billing and delivery addresses.
• Technical Data: IP address, device ID, browser type, operating system, time zone, and usage patterns.
• Usage Data: Information about how you use our websites, services, and content.
• Marketing and Communications Data: Preferences for receiving marketing from us and your communication choices.
• Financial and Transaction Data: Payment card details, bank information, and transaction history.

We do not knowingly collect personal data from individuals under 16 years of age without appropriate parental or legal guardian consent.

How We Use Your Information

We use your personal data to:

• Provide and manage our services.
• Improve user experience and personalize content.
• Respond to inquiries and provide customer support.
• Send you marketing communications, offers, and updates (where legally permitted or with your consent).
• Comply with legal obligations or enforce our rights.

We will only process your data where we have a lawful basis, such as your consent, contractual necessity, legal obligation, or our legitimate interests.

Legal Basis for Processing

Depending on your jurisdiction, we rely on different legal grounds, including:

• Your consent (e.g. for marketing communications).
• Performance of a contract (e.g. when you use our services).
• Compliance with a legal obligation.
• Our legitimate interests, provided that they do not override your fundamental rights.

International Data Transfers

As a global company, your personal data may be transferred to and stored in countries outside your country of residence. Where such transfers occur, we implement safeguards, including:

• Standard Contractual Clauses (SCCs) approved by relevant authorities,
• Adequacy decisions by the European Commission or UAE Data Office, or
• Other lawful data transfer mechanisms as required.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate our websites efficiently,
• Understand user behavior and website usage,
• Customize your experience and deliver relevant content.
• Keeping you signed in

Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

You can manage or disable cookies through your browser settings. However, disabling some cookies may affect website functionality.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, regulatory, tax, accounting, or reporting requirements. When no longer required, we securely delete or anonymize your data.

Sharing Your Data

We may share your personal data with:

• Our affiliates, subsidiaries, and service providers,
• Legal or regulatory authorities where required by law,
• Third-party partners (only with your consent, e.g. for marketing purposes).

We never sell your personal data to third parties.

Your Rights

Depending on your location and applicable laws (such as GDPR or UAE PDPL), you may have the following rights:

• Access your personal data,
• Request correction or deletion,
• Object to or restrict processing,
• Withdraw consent at any time,
• Request data portability,
• Lodge a complaint with a relevant supervisory authority.

To exercise your rights, please contact us at:

Email: [info@noatumports.com]

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or loss.

External Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies when you leave our site.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect any mandatory change in law.
Any significant changes will be communicated via our website or direct notice, where required This privacy policy was last updated on…

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Noatum Ports
AD Ports Group Headquarters
Gate 1, Zayed Port, Al Mina Street
Nearest Landmark: Zayed Port
Abu Dhabi
United Arab Emirates
Email: [info@noatumports.com]

You may also contact the relevant supervisory authority in your jurisdiction, such as:

• The UAE Data Office, or
• Your local EU Data Protection Authority, if applicable.

Last updated: [02.04.2025]